Terms and conditions

Welcome to Ghazala Store! These terms and conditions explain the rules governing your use of our website and services. By using the website, you agree to these terms. Please read them carefully.

1. Eligibility for use:

You must be over the age of 18 or have parental consent to use our Services.

2. Orders and payment:

All orders are subject to product availability.
We accept secure payment methods such as: Credit Cards, Cash on Delivery, Apple Pay.
The order will be confirmed via email after the purchase is finalized.

3. Delivery:

Orders are delivered within Saudi Arabia within 3-7 business days.
Shipping charges are determined during order fulfillment.
We are not responsible for any delays due to the shipping company.

4. Cancellation Policy:

You can cancel the order before shipping by contacting us.
If the order has been shipped, you must follow the return procedure.

5. Exchange and Return Policy:

Domestic Products: Can be returned or exchanged within 14 days from the date of receipt provided they are in their original, unopened condition.
International products: Cannot be returned or exchanged unless damaged or faulty.
In the case of 1+1 or 2+1 returns, all products included in the offer must be returned.
Unopened health or cosmetic products cannot be returned for hygiene reasons.

6. Intellectual property:

All content on our website (text, images, logos) is the property of Ghazala Store and is protected by copyright and trademark laws.

7. Liability:

We endeavor to ensure that the information is accurate, but do not guarantee that the site is error-free.
We are not responsible for any damages resulting from your use of the site.

8. Modifications to the Terms and Conditions:

We reserve the right to modify these Terms at any time. Modifications are effective immediately upon posting on the Site.

9. CONTACT:

For inquiries or assistance, please contact us via:

Email: info@ghzalah.com
Direct contact: +966566873882

Thank you for choosing Gazelle, and we wish you a great shopping experience!